Mr. Rooter Plumbing of West Charlotte
Review Summary
Mr. Rooter Plumbing of West Charlotte receives consistently positive reviews. Customers praise their professionalism, punctuality, knowledge, and efficient service. Technicians are described as friendly, helpful, and focused on providing solutions without unnecessary upselling. They are commended for diagnosing and fixing issues quickly, including major problems like pipe replacements and drain clogs. Customers also appreciate their responsiveness, even for emergency repairs on weekends. Overall, the company is highly recommended for various plumbing needs, with several customers expressing strong satisfaction and a willingness to use their services again.
Reviews
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(29 reviews)
Shane Barker
Excellent service! The team was professional, punctual, and knowledgeable. They diagnosed the issue quickly and fixed it efficiently, all at a fair price. Great customer service and attention to detail. I highly recommend them for any plumbing needs!
Ying Amat-McCullough
If I could give 10 stars I would!!! I'm so impressed with Mr.Rooter. Brandon my technician was fantastic. He made a bad situation for us so much better. He worked so hard to fix my plumbing issues. I had to have all my pipes replaced under the house. He did not try to upsell me at all. He showed me photos of what he would be replacing. He did not try to force us into the most expensive option. He was able to set up our financing to a price we could afford. He was very professional and courteous. He worked hard to get the job finished ahead of schedule before it snowed. It only took 2 days for the entire process to be completed. Im so grateful for Mr. Rooter for getting the job done right.
Freddie Minton
We had Mr Rooter come out to fix a major drain clog and he was both professional and knowledgeable. He was quick and super friendly and fixed the problem in no time. I highly recommend using this company for any plumbing needs you may have. Thanks!
Omar Wilson
Mr. Rooter Plumbing of West Charlotte provided world class services from start to finish.. Keep up the good work.. We look forward to using this company again for our next project..
trina johnson
We had a great experience with Mr.Rooter Plumbing!! We kept having issues with our kitchen sink always getting clogged, they came out and diagnosed the problem ,within an hour or two the issue was fixed. I would highly recommend Mr. Rooter Plumbing. Thanks again!!
John Jayy
Mr. Rooter plumbing Is a phenomenal company. The staff was very professional.And friendly.The service was very great.I was highly pleased They answered all my questions and took care of all my needs.I recommend them to anyone.
Andrea Jauregui
Thank you Brandon H- I have you on Speed Dial! I came home on a Sunday after Vacation to find my hot water heater wasn’t running properly. I called Mr. Rooter of West Charlotte and they immediately responded. It was only a short time thereafter- hot water was restored Sunday repair!!! A++ Exceptional Service A.J
Jeremy Jones
I had the wonderful experience of dealing with Mr. Rooter of West Charlotte. They can out and replaced my water heater and provided me with a great product and quality service. I would recommend them to anyone with plumbing needs.